Exceptional Customer Experiences

Reassuringly Compliant – Woven Solutions

Here at Woven we pride ourselves on being reassuringly compliant. We work with FCA regulated businesses. Operating in a highly regulated market means we take all reasonable steps to ensure that we have the correct regulatory approvals, procedures and processes in place for the services we provide our clients.

The principle of treating customers fairly is one that is at the forefront of everything we do, ensuring that all our clients and their customers’ needs are fairly assessed and met.

A robust and well accomplished compliance management programme is central in governing how Woven operates. Our compliance culture at Woven is one that is not a tick box exercise, it is an essential requirement of a business you can trust.

We are committed to delivering the best quality care for our clients. To achieve this, it is important for us to maintain compliance with industry standards. Woven is certified to the updated ISO 9001:2015 standard. This accreditation demonstrates our ongoing commitment to providing customer focus and a consistently high service with quality products for all clients that are reassuringly compliant.

Furthermore, we realise that compliance is not a ‘nice to have’ in an industry that is as regulated as ours, we know that the more compliance is embedded in the DNA of our business and everyone within it, the more efficient our operations become.

It’s about providing our clients with assurance in that they are working with a supplier who places compliance at the heart of everything it does.

By achieving this level of compliance, we continue to demonstrate our ability to effectively provide a quality service, whilst continually improving our processes in order to deliver great service to each of our clients.