24/7 Dealer Network Support

Seamless 24 7 Call Answering for Car Dealerships Support for dealer networks in the UK.

24/7 Dealer Network Support

The car buying journey doesn't follow traditional 9-to-5 schedules. Many customers research vehicles during evenings and weekends, yet most dealerships operate within standard showroom hours. Missed calls after 5 PM or on weekends mean lost sales opportunities and frustrated customers who may turn to competitors. With Woven's seamless 24/7 call answering support for car dealerships, you'll never misses an opportunity. 

We make it easy to deliver exceptional experiences across any channel without changing legacy systems 

20

Years' Experience

350+

Clients Across Multiple Sectors

3

Sites Across The UK

30%

Saved On Your Operating Costs

220

Fantastic Employees

Keep Your Customers Connected Anytime, Anywhere 

In today’s fast moving automotive industry, customer expectations are higher than ever. 

Buyers and car owners want immediate responses, seamless service, and round the clock support. 

Whether they’re booking a test drive, enquiring about finance options, or needing urgent roadside assistance. 

Never Miss​ a 
Sales Opportunity 

The car buying journey doesn’t follow a strict 9-to-5 schedule. Many customers research vehicles in the evenings, after work, or on weekends but most dealerships operate within traditional showroom hours, meaning calls that come in after 5 PM or on weekends often go unanswered. 

Missed calls mean missed opportunities, lost sales, and frustrated customers who may turn to competitors.

With a professional, UK based team trained in the automotive sector, we handle enquiries, lead capture, appointment bookings, service requests and emergency calls, ensuring your dealership maintains a reputation for exceptional customer service, reliability, and accessibility.

Of customers report that their expectations had not been exceeded in their last interaction with customer service.

82%

Imagine if every contact with your customers was handled to the highest quality standards. No one likes to have their time wasted. ​Especially not when they need immediate answers to something important.

Offer Seamless Service 
and Aftercare Support 

Your customers expect consistency - whether they visit your flagship showroom or an independent dealership partner. Woven delivers connected customer experiences across your entire network. 

From first enquiry to test drive scheduling and aftersales support, our dealer network solutions ensure no lead or service request is missed. 

We act as an extension of your team to protect your reputation and maximise every sales and service opportunity.

Lead Capture and Qualification That Converts Customers

Speed and accuracy are everything in automotive sales. Our agents and intelligent technology work hand-in-hand to capture and qualify every enquiry, day or night. 

Whether it’s a new model request, service appointment, or finance query, we route the right leads to the right dealer instantly. 

That means faster follow-ups, higher conversion rates, and measurable ROI on your marketing spend.

Scalability That 
Keeps You In Control

Dealer networks have fluctuating demands - new product launches, campaigns, and seasonal surges. 

Woven gives you flexible, scalable customer service capacity exactly when you need it. Our agile delivery model allows us to adapt at pace, with clear reporting and full integration into your CRM or DMS platform. 

Whether you need overflow support, out-of-hours coverage, or a full outsourced dealer network contact centre, we’ve got you covered.

Peak Support

50%

Of customers who wait one week for a response will stop doing business with that brand.
Imagine if your business could handle dramatic surges in contact volume and still deliver exceptional service. You don’t need to imagine this anymore! At Woven this is real. 

We provide the solution that best suits you, from a simple message take service, overflow call handling, chatbots, and digital agents, to fully outsourced omnichannel contact center operations.

Ready to Transform Your Dealer Network Experience?

Let’s connect. 

Discover how Woven can help you deliver seamless customer journeys, capture every lead, and scale your dealer network support with ease. 

Our team is ready to tailor a solution that fits your brand and drives results across every touchpoint.

Contact Us