WOVEN BCP PLATINUM PACKAGE

Boasting unparalleled technology and operations resilience when you need it most

Our platinum package includes a fully secure, compliant and robust home working solution

COMPREHENSIVE ASSURANCE
all the benefits of multi-site working with the additional assurance of a secure home working solution

LOCATION AGNOSTIC
using our browser-based servicing platform our agents can support your customers from home in the event of multiple site outages or viral outbreak

SWIFT RECOVERY
on invocation of home working our agents will be live in less than 2 hours, offering you best-in-class service continuity regardless of the trigger event

REINFORCED THROUGH AUTOMATION
offering DTMF functionality, IVR and voicebot support to bolster our agents

BACKLOG SUPPORT
Call-back requests logged during the outage and fulfilled once the service has been re-established

Get in touch, let’s discuss a solution for you.

Standard Package

Our standard Business Continuity solution ensures that your operation can endure in the event of a site outage

Gold Package

Offering multi-site failover and bureau support across the UK, ensuring uninterrupted continuity of service

Platinum Package

Our platinum package includes a fully secure, compliant and robust home working solution when you need it most

“We will focus on outcomes that our Clients and their Customers want,

not meaningless measures the industry is obsessed with”

Nicola Collister
Chief Operating Officer
Get in touch, let’s discuss a solution for you.