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Reinventing your customer journey

It has never been more important or more difficult to build a great customer journey. The outbreak of Covid-19 has turned the world back in time, even for some of the worlds most established companies. You may have thought that business was thriving, you were meeting your goals and key objectives an...

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Driving Change In A New Automotive Era

We are in a new automotive era. The way the automotive industry operates is ever changing and now more than ever a digital buying experience is key to maintain or drive a competitive advantage what the customer is looking for. People want the dealer experience from their home. In a recent blog post ...

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Woven COVID Secure Plan

Recently, the UK Government released a new set of guidelines including ‘Working safely during COVID-19 in offices and contact centres” which sets out a comprehensive list of requirements and guidelines for us to follow. A large amount of these requirements have already been put in place by Woven...

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