The We Are Woven Blog | We Are Woven

Alex Mullan 25 June 2019

Outsourcing your Customer Contact Centre – is it just a cost cutting exercise?

In our previous blog, Woven’s CEO Cyril Molitor outlined why we created Woven and our intent to disrupt what we feel has become a market defined by a lowest cost approach to delivering service. Add to that the ever increasing demand from consumers for responsive, connected, seamlessly delivered se...

Alex Mullan 13 June 2019

Why we created Woven- Our journey so far and a glimpse of our journey ahead

We created Woven to answer the needs of our clients who are not satisfied by the offerings available to them in the Business Process Outsourcing (BPO) market. In simple terms, companies who were looking for an outsourcing provider had a choice between the big players (who are known for their p...

Alex Mullan 12 June 2019

Unicef and Woven

On Sunday 16th June the world’s biggest charity football match is kicking off. Soccer Aid for Unicef has been changing children’s lives since 2006. Some of the world’s biggest celebrities and footballing legends have teamed up over the years to raise over £30 million for Unicef’s work f...

Alex Mullan 31 May 2019

Internal Award For Excellence

Woven enjoy celebrating the success and hard work of our colleagues, so when we recently received 2 tickets for the 2019 FA Cup Final we wanted to award them to a team member in recognition of our core values in their role – Pragmatic, Transparent and Collaborative in the form of an Award for Exce...

Alex Mullan 5 May 2019

People Matter

Having had a bit of a rant in my last post to bust a few industry myths, I’d like to close the series by bringing it back to the one things that I always come back to. People matter. Read the last post here. No matter what technology we have, and how we hang it […]...

Alex Mullan 11 April 2019

Busting three outsourced service industry myths

It’s time to bust some outsourced service industry myths. #1 Myth: It’s all about technology Honestly, it isn’t. Is tech important? You bet! But is it what people buy? What people care most about? I’m afraid not. When technology fails, accidentally or through a poor set up, people get frustr...

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Outsourcing your Customer Contact Centre – is it just a cost cutting exercise?

Why we created Woven- Our journey so far and a glimpse of our journey ahead

Unicef and Woven

Internal Award For Excellence

People Matter

Busting three outsourced service industry myths

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