Rush into the world of Bots at your peril without reading this!
We live in a fascinating period where almost every day technology is becoming a more significant enabler in our lives. This is creating opportunities for all of us to enrich our lives and in so many different ways. In business, the emergence of the combination of Artificial Intelligence and Process Automation (or as we now progressively know them, Bots or Virtual Agents) has created the scope to provide a level of service that simply […]
Boost customer experience and reduce costs with digital agents
67% of worldwide customers interacted with a chatbot to get customer support over the past 12 months*. In fact, by 2022, 75-90% of queries are expected to be handled by chatbots** * Invesp Chatbots In Customer Service – Statistics and Trends **Juniper Research – Chatbots Marketing Report Chatbots or as we like to call them, […]
The Brain behind the bots!
We live in a fascinating period where almost every day technology is becoming a more significant enabler. This is creating opportunities for all of us to enrich our lives. In the business world, this allows us an opportunity to provide a level of service that simply hasn’t been possible before. The use of technology brings […]