Inbound Customer Service
Outbound Sales Handling
Live Chat Management
Quality Assurance Solutions
24/7 365 Services
Peak, Surge and Overflow Support
Message Taking Service
Out of Hours Solutions
24/7 Emergency Response
Robotics and Automation
Contact Centre Software Provider
Customer Insights and Analytics
We make it easy to deliver exceptional experiences across any channel without changing legacy systems
across all your channels
direct and Woven clients across multiple sectors
saved of your operating costs
integrating systems easily
adapting your service in real-time
Woven provides XLN with a seamless out-of-hours service for our customers.
We work collaboratively with them on improving our customer experience as an essential component of our all-important customer service delivery.
Alongside their robust process implementation, they’re a great partner to assist us in realising our future service ambitions.
Stefan Dale, Operations Manager XLN
Want to know more about how we can deliver exceptional customer experiences to your customers? Contact us.