Dedicated Services

Inbound Customer Service
Outbound Sales Handling
Live Chat Management
Quality Assurance Solutions
Offshoring Capabilities
Insourcing Capabilities

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Contact Centre Staff
Energy (3)

24/7 365 Services

Peak, Surge and Overflow Support
Call Answering
Helpdesk Solution
Message Taking Service
Out of Hours Solutions
Customer Service
24/7 Emergency Response

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Digital Solutions

Omnichannel Services
Robotics and Automation
Contact Centre Software Provider
Customer Insights and Analytics

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Contact Centre Software

We make it easy to deliver exceptional experiences across any channel without changing legacy systems

agile
technology

across all your channels

0
+

years’
experience

0

direct and Woven clients across multiple sectors

0
%

saved of your operating costs

rapid
deployment

integrating systems easily

agile
change

adapting your service in real-time

Woven provides XLN with a seamless out-of-hours service for our customers.

 

We work collaboratively with them on improving our customer experience as an essential component of our all-important customer service delivery.

 

Alongside their robust process implementation, they’re a great partner to assist us in realising our future service ambitions.

 

Stefan Dale, Operations Manager XLN

Want to know more about how we can deliver exceptional customer experiences to your customers? Contact us.

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