Paula brings a wealth of experience to the role of Woven CEO, with over 20 years in strategy consulting and leading large-scale contact centre and engineering operations across the banking, telecoms and retail sectors.
Paula has held key executive roles for BT and gained extensive experience of outsourcing. She embodies the experience and leadership qualities critical for Woven’s next phase, as the business builds on its unique technology capabilities to deliver great customer experiences for all its clients.
Paula’s ability to transform customer service operations, revolutionise strategy and inspire operational leadership, as well as a passion for delivering solutions that drive real value for customers and clients is the perfect match for Woven’s ambitions.
Paula Constant takes up the role of Woven CEO following a stint in Australia where she has been employed as the Executive General Manager for the National Australia Bank (NAB).
The appointment of Paula Constant as CEO demonstrates Woven’s commitment to seek out unique blends of skill and capability, to bring the right solutions for clients and to deliver Woven’s strategy of growth through acquisition. Paula Constant provides Woven with the strategic capabilities required to scale our business and further develop our infrastructure.