Dedicated Services

One of the most successful strategies for delivering outstanding customer experiences, is delivered through the Dedicated Team model at Woven.

This model gives you a team of fully trained, specially selected and on-brand advisors who work solely on your service. At Woven, we often find that advisors who sit on dedicated teams consider themselves as employees of the brand they represent; living and breathing their brand values and acting as advocates for those businesses.

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Woven With You

If you are looking for an extension to your company without the costs, we employ colleagues you would be proud to have in your own business working around the clock, so no opportunity is ever missed.

We will continuously work hard to improve your customer-facing proficiency with our in-house business technology. We are the safe pair of hands that means you will never miss an opportunity to engage with your customers again.

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“We will focus on outcomes that our Clients and their Customers want,

not meaningless measures the industry is obsessed with”

Nicola Collister
Chief Operating Officer


Your brand matters

We will select the right Woven Receptionist to match the personality of your brand and tone of voice, to give the customer the best experience possible.

Extensive Experience

With over 900 UK clients, we work in partnership across a wide range of sectors, including; legal, utilities, facilities management, retail, travel and charitable

Trusted Expert Support

With 3 sites across the UK offering an established switchboard service, we have Disaster Recovery sewn up! We are the safest pair of hands in the industry.

100% transparent

Transparency is not only one of our core values, but with our QA app you can monitor 100% of all calls and feedback to our team in real time.

Get in touch, let’s discuss a solution for you.