Woven is delighted to announce that Paula Constant has been appointed Chief Executive Officer. Ms Constant brings a wealth of experience to the role of CEO, with over 20 years in strategy consulting and leading large-scale contact centre and engineering operations across the banking, telecoms and retail sectors.
Ms Constant has held key executive roles for BT and gained extensive experience of outsourcing. She has gathered experience and leadership qualities critical for the next phase of Woven, as we build on our unique technology capabilities to deliver a great customer experience for all our clients. Ms Constant’s ability to transform customer service operations, revolutionise strategy and inspire operational leadership, as well as a passion for delivering solutions that drive real value for customers and clients is the perfect match for Woven’s ambitions.
Paula Constant takes up the role of CEO following the announcement that Cyril Molitor had left Woven to pursue new opportunities. Mr Molitor has been instrumental in bringing Woven to the market and taking the company through its first phase of development in very challenging conditions.
Ms Constant takes up the role of Woven CEO following a stint in Australia where she has been employed as the Executive General Manager for the National Australia Bank (NAB). Prior to her relocating back to the UK, Peter Hessey will fulfil the duties of Acting Group Managing Director. On Mr Molitor’s departure and Ms Constant’s appointment, acting Group MD Peter Hessey said:
“We thank Cyril for his significant contribution and efforts and wish him well in the future. I and the other members of the Executive team are already working closely with Paula and are really looking forward to when she returns to the UK in December. This is an exciting next step for the Woven Group. The appointment of Paula Constant as CEO demonstrates Woven’s commitment to seek out unique blends of skill and capability, to bring the right solutions for clients and to deliver Woven’s strategy of growth through acquisition. Paula Constant provides Woven with the strategic capabilities required to scale our business and further develop our infrastructure.”
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