Our People

Jo Fulford

Head of Operations – WWY/FM/Telco

 

Georgina Greengrass

Head of Operations

Clare Fisher

Head of Operations – Retail

Clare Fisher

We handle every contact to the highest quality standards

in a flexibly scripted environment with quality assurance apps and insightful reporting

We support our people with proactive knowledge

using bot technology to make it easy for them to deliver great customer service.

We nurture them with the support and environment to succeed

with lifetime investments in wellbeing, learning and development, incentivised for success

Protect customer experience with seamless handovers.

from IVR to bot, from bot to chat, from IVR to agent

We let you get on with running your core business.

As an expert partner and end-to-end provider you can rest assured we’ve got your back.

We increase your sales and help your customers love you even more.

0
+

years’ experience

0

clients across multiple sectors

0

4 sites across the UK & SA

24/7
365

call answering

customer
service

overflow & helpdesk

surge
capacity

when you need it

Want to know more about how we can deliver brilliant people to look after your customers? Contact us.

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