Our People

Nancy Parker

Head of Commercial Operations

Nancy Parker

Sian Spratley

Head of Operations

Parminder Bains

Senior Solutions Architect

Parminder Bains

Matthew Button

IT Manager

Nancy Parker

Head of Commercial Operations

Nancy Parker

Tom Wright

Client Partner

Tom Wright

Kyle Crisp

Client Partner

Kyle Crisp

Adeyanne Tearle

Account Executive

Clair Silk

Account Executive

Luke Cox

Account Executive

Adeyanne Tearle

Account Executive

Clair Silk

Account Executive

Luke Cox

Account Executive

Hugh McInnes

Service Level Manager

Abby Cunningham

Delivery Training Specialist

Matthew Button

IT Manager

Parminder Bains

Senior Solutions Architect

Parminder Bains
Executive Management Team

Nancy Parker

Head of Commercial Operations

Nancy Parker

Sian Spratley

Head of Operations

Parminder Bains

Senior Solutions Architect

Parminder Bains

Matthew Button

IT Manager

Client Services Team

Nancy Parker

Head of Commercial Operations

Nancy Parker

Tom Wright

Client Partner

Tom Wright

Kyle Crisp

Client Partner

Kyle Crisp

Adeyanne Tearle

Account Executive

Clair Silk

Account Executive

Luke Cox

Account Executive

People, Planning & Performance Team

Adeyanne Tearle

Account Executive

Clair Silk

Account Executive

Luke Cox

Account Executive

Hugh McInnes

Service Level Manager

Abby Cunningham

Delivery Training Specialist

IT Team

Matthew Button

IT Manager

Parminder Bains

Senior Solutions Architect

Parminder Bains

We handle every contact to the highest quality standards

in a flexibly scripted environment with quality assurance apps and insightful reporting

We support our people with proactive knowledge

using bot technology to make it easy for them to deliver great customer service.

We nurture them with the support and environment to succeed

with lifetime investments in wellbeing, learning and development, incentivised for success

Protect customer experience with seamless handovers.

from IVR to bot, from bot to chat, from IVR to agent

We let you get on with running your core business.

As an expert partner and end-to-end provider you can rest assured we’ve got your back.

We increase your sales and help your customers love you even more.

0
+

years’ experience

0

clients across multiple sectors

0

sites across the UK

24/7
365

call answering

customer
service

overflow & helpdesk

surge
capacity

when you need it

Want to know more about how we can deliver brilliant people to look after your customers? Contact us.

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