Customer service
With inspired people who love your brand.

Part of you. With brilliant people who love your brand.

84% of customers report that their expectations had not been exceeded in their last interaction with customer service. Imagine if every contact with your customers was handled to the highest quality standards.

 

No one likes to have their time wasted. ​Especially not when they need immediate answers to something important. ​Being put on hold for long periods of time seems like a given when it comes to customer service. ​However, your company could be the one to challenge this belief by partnering with Woven. ​You can offer your customers refreshingly quick and effective customer service no matter the solution they are seeking. ​

 

Through digital agents, you can give your customers the opportunity to find the solution they need on their own first. ​Then, if the issue requires more of a human touch they can be put through instantly. ​Phone lines are no longer jam-packed with customers who only need a small amount of guidance and you are able to utilise our brilliant people to tackle the bigger issues.

All available in a cost-effective core services package that you can customise with optional add-ons.

We do more than just answer the phone.

Add channels such as email, chat, social and messaging.

You can view all your stats on any device.

And even listen to calls from your mobile phone.

We can turn you always-on 24/7 365.

Extend your opening hours to suit your needs.

We can future proof your service.

With IVR, chatbots and of other cool tech solutions.

0
+

year’s
experience

0

clients across
multiple sectors

0

UK sites and
work from home

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