about Woven
Woven is creating a collection of like minded Customer Services Companies, with global capability, delivered through local expertise
Our people already support great brands. Woven will equip them to create experiences that build lasting value for our Clients
Were on a journey from cost reduction to value creation
Our extensive client side experience across many industries has informed the Woven Way. Close enough to know what’s needed, with enough distance to do it differently.
Free to focus on creating value for our clients through people enabled to create seamless experiences
As customers we are simple – we want answers to questions
We are enabling our people though technology that is intuitive, yet invisible, so that customers needs can be met irrespective of channel
Together, we will invent and test new ideas
Today standing still is not an option. We want us all to prosper now and in the future, by keeping you ahead of the competition
People Matter
Having had a bit of a rant in my last post to bust a few industry myths, I’d like to... read more →
May 5, 2019
Busting three outsourced service industry myths
In this series to date, we’ve looked at the issues faced by the outsourced services industry. From the drive to... read more →
April 11, 2019
Service is the biggest driver of value: we need to reinvent responsiveness to create a new level of connectedness
In my last post, I set out why we in the outsourcing industry cannot afford to ignore the impact of... read more →
April 5, 2019
Channels?
It’s all or nothing.
Today conversations can start with: a call; a tweet; a person or a bot. It can end in a text or a social post.
At Woven these are a given, not a service bolt on – our journey is about making this a reality.
Want to know more?
Contact Us on:
0333 103 7337
www.wearewoven.com
hello@wearewoven.com