Inspired.
Bespoke.
Hands-on.
Woven
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Her Majesty The Queen Elizabeth II 1926-2022

All of us at Woven are deeply saddened by the passing of Queen Elizabeth II.

 

We are honored to have been featured in the The Official Platinum Jubilee Pageant Commemorative Album this year marking The Queen’s remarkable 70-year reign.

 

We will remember her lifelong devotion to public service here in the United Kingdom, across the Commonwealth and around the world.

 

We send our sincere condolences to the Royal Family.

 

We appreciate that our customers will be pre-empting plans for services during days for both funeral and anticipated bank holiday/s.

 

Our desire is to support each customer on their individual plans, and we are committed to providing unwavering customer service during this time.

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Exceptional customer experiences

We have decades of experience delivering inspired people and bespoke technology across multiple sectors

Woven With You.  Shared resource bureau service with 750+ clients.

Highly efficient, cost-effective services ranging from call answering through customer service, helpdesk and outbound. Resilient by design.  Operating across 3 UK-based sites.

tPoint. A Woven Technologies company. Agile and proprietary.

Leading edge technology serving over 750 Woven and direct clients. Easily integrating legacy systems. Adapting services in real time. We deliver all your channels in the cloud, seamlessly connected.

Woven.  Delivering exceptional experiences for 20+ years.

Dedicated and shared resource contact centre operations. Sales and Service. Inbound and Outbound. Going above and beyond for your customers across any channel. 3 UK-based sites.

BYC AQUA. A Woven Solutions company. Quality Assurance.

Independent QA based in Cape Town with 20+ years experience and over 100 international clients. Powerful analytics-based quality scoring helping you improve customer experience.

Dedicated

Services.

Inbound Customer Service
Outbound Sales Handling
Live Chat Management
Quality Assurance Solutions
Insourcing Capabilities
Social Media Management

24/7 365 
Services.

Peak, Surge and Overflow Support
Call Answering
Helpdesk Solution
Message Taking Service
Out of Hours Solutions
Customer Service
24/7 Emergency Response

Digital
Solutions.

Omnichannel Services
Robotics and Automation
Contact Centre Software Provider
Customer Insights and Analytics

Inspired
people.

Going above and beyond
for your customers

Bespoke
technology.

Build deliver and change across every channel faster than ever before

Hands-On
operations.

Bespoke services
tailored for your brand

Learn what our clients have to say about Woven

Watch how our technology delivers a seamless experience

We are dedicated to supporting premium brands

Find out more The Academy Logo Woven The Academy Woven are proud to officially announce the launch of The Academy on 20th December 2021

We could save you 30% of your operating costs and improve your customer experience.

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