What’s it like to work at Woven?
People often ask, “What’s it like to work at Woven?” The truth is, it depends because Woven is as diverse as the people who work here. If you think of Woven as a city, it’s made up of many different ‘villages’, unique teams, each with their own specialisms, yet all part of something bigger. And just like any great city, there’s a shared sense of identity and pride that brings it all together.
So, what are the ‘villages’ of Woven? Let’s take a tour.
Step into one team’s workspace, and you’ll see them handling customer queries across phone, email, and social media. Whether it’s helping someone choose the right product, resolving an issue, or ensuring customers get the best possible experience. Move to another area and a lively team is working on outbound sales, speaking to people who’ve expressed interest in switching services or signing up for new opportunities. The energy is contagious.
Elsewhere, a dedicated team is managing critical support lines, taking calls from employees absence reporting, facilities management, insurance, retail, utilities, EV Charging, Telecoms or providing urgent customer support outside regular business hours. These are the teams that keep businesses running smoothly, no matter the time of day.
At Woven, we also have specialist teams who focus on specific industries. Some handle queries for car dealerships, insurance brokers, or financial services firms. Others support customers with travel insurance, guiding them through policies to ensure they’re covered wherever they go. There’s even a team preparing for seasonal retail demands, because in this industry, Christmas planning starts early!
People Powered by Technology
While our people are at the heart of Woven, we also embrace technology to deliver services that set us apart. Our innovation team is always working on new solutions, ensuring we stay ahead of the curve. Meanwhile, our internal tech teams keep our systems running seamlessly across all sites, enabling our teams to work efficiently and effectively.
Beyond the frontline teams, Woven is powered by a strong support network:
- People Team – Recruiting, training, and developing talent to ensure our people can thrive.
- Sales, Marketing & Key Account Management – Spreading the word about Woven, winning new business, and nurturing client relationships.
- Finance Team – Keeping everything in check, from billing to budgeting.
- Facilities Team – Ensuring our workplaces are great environments to work in.
- Compliance & Legal Team – Making sure we operate within regulations and uphold the highest standards.
All of these teams play a crucial role in making Woven what it is today. Like any thriving city, we are constantly evolving, growing, and pushing towards new goals. Woven wasn’t built in a day, and our journey continues with determination and a clear vision of where we want to go.
So, what’s it like to work at Woven? It’s dynamic, diverse, and always moving forward. Whatever ‘village’ you find yourself in, you’ll be part of something exciting, surrounded by passionate people who take pride in what they do. And that’s what truly makes Woven a great place to work.